All articles

Why can't I use my discount code?Updated 8 months ago

We're sorry you're having trouble applying a discount code to your order! There are a few reasons a discount code may not apply to your order:

  • The discount code has expired: expiration dates for our promotional offers are listed in the fine print of the email in which they're provided.
  • There is already another discount code applied to your order: we only allow the use of one discount code per order.
  • Your order includes subscription items: most discount codes are typically only valid on one-time purchases.
  • Your order does not meet the minimum requirements: if a discount code applies to orders over $X, we recommend ensuring your subtotal is at least $X not including shipping charges.

If none of the above apply to your order, please feel free to reach out to our team - we're always happy to help.

Was this article helpful?
Yes
No